IT firm information technology management computer support



   
  Senior Network Engineer
   
  About UName IT Solutions
  UName IT Solutions, founded in 1996, is a leading provider of complete IT solutions for small and midsized business and nonprofits in the Bay Area. We offer a full array of IT services to meet all business' IT needs, including set-up, management, support and planning of servers, networks, desktops, telecommunications (including Voiceover IP), printers, and faxes. Our clientele are located throughout the San Francisco Bay Area. For more information visit our website at www.unameits.com.
       
 
 

San Francisco Bay Area (virtual office infrastructure); physical offices in San Jose and San Francisco

       
  Job Summary
 

UName IT Solutions is seeking a fulltime Senior Network Engineer:

    To design and implement new Windows Server/Client networks for small to midsized businesses;
    To maintain and support small to midsized businesses Windows Server/Client networks;
    To implement and maintain Microsoft Exchange Server and e-mail systems;
    To implement and maintain Microsoft SQL Servers and database servers ;
    To configure, implement and maintain routers, switches & firewalls (including Cisco & Sonicwall) ;
    To configure, implement and maintain wireless devices for clients (including Cisco Aeronet);
    To provide regular maintenance , including checking logs and back-ups.
    To provide in-person, remote, phone and e-mail general IT support to clients ;
    To be technically proficient and demonstrate outstanding customer service ;
    To proactively solve problems and recommend preventative options to head off future problems;
    To troubleshoot and find permanent solutions for client issues; and temporary work-arounds when necessary;
    To work with the team
    To record hours worked for each client immediately after work is performed in UIS website;
    To effectively communicate with IT Manager and Clients as to status of work at the beginning of, during and at the end of visit;
    To attend conference call Staff Meetings each week; and
    To complete other projects or assignments as given by UIS.
       
  Minimum Qualifications
    Experience Requirements
    Minimum of 5+ years of IT experience
    Must have background in IT consulting for different businesses with different networks
    Analyzing and determining specifications for small to midsized business networks
    Designing networks and proposing network upgrades
   

Excellent troubleshooting skills

     
    Hardware Requirements
    Advanced experience configuring, implementing and maintaining Cisco Routers and Switches
    Advanced experience configuring, implementing and maintaining Servers (mostly Dell; HP, IBM, etc.)
    Advanced experience configuring, implementing and maintaining Wireless Devices (Cisco Aeronet; Linksys)
    Advanced experience configuring, implementing and maintaining Storage Systems (SCSI, RAID, SATA, and SAN) and Backup Systems (Removable Hard Drives, Robots & Tape Drives)
    Advanced experience with Cabling (CAT5 & CAT6 Ethernet, and Telephone)
    Advanced experience configuring, implementing and maintaining Firewalls and VPN Clients (Cisco PIXs, Sonicwall, etc.)
    Knowledge of Linux Servers and/or Apple servers and desktops (preferred)
     
    Software Requirements
    Advanced experience implementing and supporting Microsoft Windows 2000/2003 Server, including Active Directory, Group Policies, File Security, DNS, DHCP
    Experience implementing and supporting Microsoft Exchange 2000 and 2003
    Experience implementing and supporting Backup Solutions (e.g. Veritas, ArcServe, Windows Backup and Retrospect)
    Experience implementing and supporting MS Terminal Services and Citrix
    Familiarity with Microsoft SQL 2000 and 2005
    Advanced experience supporting Windows 2000 & XP desktops
    Familiarity with Microsoft Office (Word, Excel, Powerpoint, Outlook, Access, Project, Visio)
     
    Other Skill Requirements
    Experience with project management
    Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations
    Strong organizational skills with ability to prioritize effectively
    Ability to quickly learn new technologies and keep abreast of the latest technological advances
    Proficient with online and other resources for software and hardware research and troubleshooting
    Emergency On Call Required
    Travel Required - Must be able to travel around Bay Area, if not the state. Must have reliable transportation with valid registration and insurance.
     
    Certifications (Recommended)
    CCNA, MCSE, MCP, CAN
       
  Salary & Benefits
    Competive Salary Depending on Experience
    Medical with choice of HMO, PPO, POS medical plans for employee, family and domestic partner
    Dental insurance plan for employee, family and domestic partner
    Vision plan for employee, family and domestic partner
    Life Insurance
    401(K) Investment Plan
    Holidays and PTO Time
    Flexible Spending Account
    Engineer Quarterly Bonus Plan
    New Client Referral Bonus
    Mileage Reimbursement
       
  To Apply
  Interested candidates should email a cover letter and resume (preferably in the body of the email) reply to this ad. Describe in your cover letter why you are interested in UName IT Solutions and how your experience matches with our needs. Please include your salary requirements.