The backbone to the technology infrastructure of an
organization is the computer network. It is an intricate
chain of equipment and cables that powers the entire
network of computers. Each link in the chain can be
a potential failure point. UName IT Solutions uses its
proven approach to minimize failures and to keep the
network operational.
Setting up a network does not guarantee a maintenance-free
system environment. After the network has been set up,
continual network support, troubleshooting and maintenance
is required to benefit from the system. By performing
the following functions, UName IT Solutions assures
that a network will improve business operations:
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Network Maintenance |
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Network Maintenance |
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Schedule network maintenance |
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Update service patches and service packs |
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Install operating system upgrades |
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Install network software upgrades |
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Perform network diagnostics |
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Resolve server crashes |
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Security Management |
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Test network security: firewall, server, internal,
external |
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Update anti-virus software |
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Update firewall software |
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User Administration |
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Administer authorized access ID’s for new
and existing employees |
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Set end-user rights |
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Develop and implement workstation usage policies
for employees |
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Set security restrictions and network access for
users |
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Maintain domain controllers (logon scripts, profiles,
domain policies) |
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Limit desktop administrative rights |
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Network Monitoring |
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Monitor network for usage, collision detection
and performance |
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Monitor logs: system, anti-virus, firewall, error,
user, application |
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Monitor firewall for intrusion attacks |
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Monitor servers for optimal efficiency |
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Perform random checks remotely to monitor user
compliance |
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Monitor user activity |
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Monitor back up drives and software |
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Data Management |
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Perform defragmentation (disks, databases) |
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Store data backup tapes offsite for disaster recovery
capability |
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Perform routine (daily, weekly, as required) backups
of critical data |
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Network Support |
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Network Design |
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Analyze existing infrastructure |
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Evaluate the technology budget |
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Assess the most appropriate network for business
process improvement to meet organization goals |
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Plan for network capacity based on number of users
and system requirements |
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Perform cost benefit analysis and Return on Investment
(ROI) analysis |
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Research current and future technologies |
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Plan for expansion of network |
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Develop network topology and architecture |
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Software Installation |
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Migrate operating systems (OS), applications,
hardware, drivers |
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Implement remote networking: virtual private network
(VPN), secure shell (SSH), remote desktop access |
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Install redundancy and clustering technologies:
network load balancing and cluster servers |
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Install software: operating systems (OS), email
server, database server, web server, file transfer
protocol (FTP), internet faxing |
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Install network services: domain controllers,
file and print, domain name system (DNS), dynamic
host configuration protocol (DHCP), windows internet
naming service (WINS), proxy servers |
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Install network security: firewalls, demilitarized
zone (DMZ), virtual LAN (VLAN), intrusion detection
system (IDS), anti-virus software, secure socket
layer (SSL) |
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Hardware Installation |
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Set up storage racks to hold network hardware
(servers, routers, switches) |
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Install network hardware: servers, routers, switches,
hubs, bridges, wireless networking |
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Install storage systems: storage area network
(SAN), fibre channel storage, network attached storage
(NAS) |
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Install data protection systems (uninterruptible
power supplies (UPS), redundant array of independent
disks (RAID), and tape backup systems) |
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Inspection and Documentation |
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Develop network layouts and wiring diagrams |
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Perform a quality assurance (QA) inspection on
every component of the network (cables, connections,
etc.) |
Our Approach
