The backbone to the technology infrastructure of an organization is the computer
network. It is an intricate chain of equipment and cables that powers the entire
system. Each link in the chain can be a potential failure point. UName IT Solutions
uses its proven approach to minimize failures and to keep the system operational.
Setting up a network does not guarantee a maintenance-free system environment.
After the network design has been set up, continual support, troubleshooting
and maintenance is required to benefit from the system. By performing the following
functions, UName IT Solutions assures that a network will improve business operations:
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Network Design |
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Network Design |
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Analyze existing infrastructure |
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Evaluate the technology budget |
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Research current and future technologies |
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Perform cost benefit analysis and Return on Investment (ROI) analysis |
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Assess the most appropriate network for business process improvement to
meet organization goals |
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Plan for network capacity based on number of users and system requirements |
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Plan for expansion of network |
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Develop network topology and architecture |
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Hardware Installation |
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Install network hardware: servers, routers, switches, hubs, bridges, wireless
networking |
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Install data protection systems (uninterruptible power supplies (UPS),
redundant array of independent disks (RAID), and tape backup systems) |
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Install storage systems: storage area network (SAN), fibre channel storage,
network attached storage (NAS) |
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Set up storage racks to hold network hardware (servers, routers, switches) |
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Software Installation |
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Migrate operating systems (OS), applications, hardware, drivers |
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Install software: operating systems (OS), email server, database server,
web server, file transfer protocol (FTP), internet faxing |
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Install redundancy and clustering technologies: network load balancing
and cluster servers |
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Implement remote networking: virtual private network (VPN), secure shell
(SSH), remote desktop access |
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Install network security: firewalls, demilitarized zone (DMZ), virtual
LAN (VLAN), intrusion detection system (IDS), anti-virus software, secure
socket layer (SSL) |
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Install network services: domain controllers, file and print, domain name
system (DNS), dynamic host configuration protocol (DHCP), windows internet
naming service (WINS), proxy servers |
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Inspection and Documentation |
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Perform a quality assurance (QA) inspection on every component of the
network (cables, connections, etc.) |
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Develop network layouts and wiring diagrams |
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System Administration |
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User Administration |
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Develop and implement workstation usage policies for employees |
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Administer authorized access ID’s for new and existing employees |
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Set security restrictions and network access for users |
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Set end-user rights |
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Limit desktop administrative rights |
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Maintain domain controllers (logon scripts, profiles, domain policies) |
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Security Management |
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Update firewall software |
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Update anti-virus software |
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Test network security: firewall, server, internal, external |
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Data Management |
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Perform routine (daily, weekly, as required) backups of critical data |
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Store data backup tapes offsite for disaster recovery capability |
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Perform defragmentation (disks, databases) |
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Network Maintenance |
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Schedule network maintenance |
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Install network software upgrades |
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Install operating system upgrades |
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Update service patches and service packs |
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Perform network diagnostics |
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Resolve server crashes |
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Network Monitoring |
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Monitor firewall for intrusion attacks |
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Monitor logs: system, anti-virus, firewall, error, user, application |
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Monitor user activity |
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Monitor servers for optimal efficiency |
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Perform random checks remotely to monitor user compliance |
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Monitor network for usage, collision detection and performance |
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Monitor back up drives and software |