There are many IT service providers in the market today. Many offer a specific
service, others provide a mix of services and a few manage a full set of IT
services. UName IT Solutions, on the other hand, offers a complete outsourced
IT department while offering business process improvement consulting.
| UName IT Solutions emphasizes the following approach: |
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Plan technology strategies for a three-year period |
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Develop solutions for improving the business process |
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Maintain systems proactively to minimize IT downtime |
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Become the primary source for resolving all technology issues |
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Communicate with the client in a non-intimidating way |
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Reduce needs for end user support and lower overall costs |
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Centralize the procurement of technology products |
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| Our process covers these steps: |
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1. |
Meet |
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discuss specific needs with the client |
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explain the UName IT Solutions approach |
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2 |
Agree |
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sign a contract for IT services |
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3. |
Examine |
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review physical work locations |
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analyze existing equipment |
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introduce ourselves to staff |
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4. |
Plan |
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review system requests |
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organize tasks to be accomplished |
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5. |
Execute |
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review technology plan with staff |
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work with assigned team members |
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6. |
Integrate |
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communicate with client regularly |
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resolve user technology issues in a timely manner |
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implement business process improvements |
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7. |
Maintain |
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monitor network |
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install equipment and software upgrades |
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backup data regularly |
Our Approach
